Los Feliz Small Animal Hospital is looking for a Client Care Representative to join our team! 

We are a full-service veterinary hospital in the Los Feliz neighborhood of Los Angeles, CA. We’ve been serving the pets of Los Angeles and beyond for over 90 years! We are AAHA accredited and use the organization’s guidelines to deliver high standards of compassionate care. 

If you have a passion for animal care, client service, and enjoy working alongside a collaborative team, this is the perfect position for you!

Duties and Responsibilities:

• Greet clients in a friendly, professional, and efficient manner
• Answer multi-line phone system and direct calls accordingly
• Schedule and confirm appointments
• Check patients in the hospital according to the schedule and prepare patient files
• Record and obtain medical records
• Keep lobby and reception areas organized and neat
• Obtain deposits and other payments from clients
• Process credit applications
• Utilize email systems

Qualifications and Skills: 

• Veterinary receptionist experience required
• High School Diploma/GED
• Knowledge of veterinary procedures, terminology, and products 
• Excellent communication skills with the ability to empathize and connect with clients
• Strong organizational skills and attention to detail for maintaining accurate records
• Proficiency in using computer systems and software for appointment scheduling and record-keeping

Available Schedule: Full-time position

• We are open: M-F 7:30am-5pm
• Saturdays from 8am-3pm
• Closed Sundays

Benefits We Offer: 

• Competitive compensation commensurate with experience ($19.00 - $22.00 per hour)
• Health, dental, and vision insurance
• 401k plus company match
• Paid time off
• Continuing education opportunities
• Professional development support
• Mental health assistance
• Employee discounts on veterinary services
• Scrub allowance
• Employee Referral Program
• Encouraging and hard-working environment! 

Apply today! We look forward to hearing from you! 

Los Feliz Small Animal Hospital is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.